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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph A. Michelli
Joseph A. Michelli
Detalles del libro
| Editorial | Mcgraw-Hill Education - Europe |
|---|---|
| Edición | 1º(01/07/2008) | Páginas | 224 |
| Idioma | Inglés |
| ISBN | 9780071548335 |
| ISBN-10 | 0071548335 |
Detalles del libro
| Autor/es | Joseph A. Michelli |
|---|---|
| Editorial | Mcgraw-Hill Education - Europe |
| Edición | 1º(01/07/2008) | Páginas | 224 |
| Idioma | Inglés |
| ISBN | 9780071548335 |
| ISBN-10 | 0071548335 |
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Otra información de interés
- Portada: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company de Mcgraw-Hill Education - Europe
- Editorial: Mcgraw-Hill Education - Europe | 01/07/2008
- Sinopsis:
El autor de The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, con isbn 978-0-07-154833-5, es Joseph A. Michelli, esta publicación tiene doscientas veinticuatro páginas.
Resumen
When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With... Leer más
Otros libros de Michelli, Joseph A. son Leading The Starbucks Way: 5 Principles For Connecting With Your Customers, Your Products And Your People, When Fish Fly: Lessons For Creating A Vital And Energized Workplace From The World Famous Pike Place Fish Market y The Starbucks Experience.