This practical guide lays out all the features of the 2003 version of the popular Microsoft ® Office Outlook e-mail application. Discover the application working environment; learn to send and receive all varieties of messages and personalize your mailbox (message format, signatures, junk e-mail filters). It also covers how to use the Calendar to manage appointments, meetings and events. Learn all about the other folders such as your contacts, tasks, notes and the journal. You will also discover how to manage all the items created in Outlook, including filing them in categories and archiving them. The book also includes a section on customizing the various views and the Outlook environment by creating groups, shortcuts and other folders and how to manage e-mail accounts.

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