3-step method for managing change ? Strategies to isolate and clarify areas of impact ? Straight talk and actionable advice that can help managers strengthen the organization.
Mergers, layoffs, marketplace upheaval, political and economic turmoil? organizations of all types and sizes inevitably face major change. After all, the only certainty is change itself. Managing in Times of Change helps managers, teams, and individuals take the bull by the horns when it comes to change. The book begins with lessons for managers to face change head-on, by not fighting the inevitable, and being honest about present circumstances and the likely course of events. Next, the book coaches managers on how to lead their teams through the process of change by painting a picture of what is currently going on and focusing on desirable outcomes. Lessons include squashing the rumor mill and holding people accountable. Lastly the book focuses on individual reactions to change and how to best guide people through it. These steps include understanding how people react to change, offering empathy, giving individuals positive things to do, and standing up for people when you think they are right.

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1. Understand the 'form-to' 2. Choose a productive response 3. See the opportunity 4. Gather your assets and resources 5. Forge personal goals 6. Walk the talk 7. Make friends with ambiguity 8. Paint a picture of what is happening 9. Build new rules for a new game 10. Remember what is still important 11. Improvise, adapt, adjust 12. Measure and celebrate progress 13. Hold the team accountable 14. Squash the rumour mill 15. Get the team members involved 16. Reward the team for progress 17. Understand natural reactions to change 18. Customize help for struggling individuals 19. Offer empathy 20. Actively surface dissatisfaction 21. Pinpoint the positives for individuals 22. Tailer positive tasks for individuals 23. Encourage individuals to let go of the past 24. Stand up for people if they are right