BEHAVIOR IN ORGANIZATIONS, 9/e, by Shani and Lau, is a paperback text that takes a hands-on, experiential approach (learning-by-doing or learning-in-action) to organizational behavior. The majority of the exercises, role-playing simulations, and cases were developed in and for management training workshops. The cases themselves represent different industries and organizations around the globe with diverse size, product, service, and cultures. Instructors appreciate the multiple interactive teaching methods for each teaching module. Experiential methods provide a powerful stimulus for learning, growth, and change by helping participants focus on their own behaviors and reactions as data. The text begins with structured, less personal exercises that are readily recognized as relevant to human effectiveness in organizational settings. Personal growth and self-understanding activities are introduced later in the text, after students have had enough experience to become more comfortable and ready for them. The ninth edition of this book, like the previous editions, is designed to meet needs that other texts do not satisfy.

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Part 1: THE ORGANIZATIONAL BEHAVIOR CONTEXT: A SUSTAINABILITY-BASED PERSPECTIVE
1 Organizational Behavior and Sustainable Work Systems
2 Appreciative Inquiry, Expectations, and Learning
3 Learning-in-Action
Part 2: MANAGING INDIVIDUAL PROCESSES
4 A Psychodynamics Perspective of Human Behavior
5 Motivation
6 Perception, Attribution, and Values
7 Communication
Part 3: MANAGING INTERPERSONAL PROCESSES
8 Leaders and Leadership
9 Mentoring
10 Conflict Management and Negotiation
11 Work Teams and Effectiveness
12 Group Dynamics and Performance
Part 4: MANAGING ORGANIZATIONAL PROCESSES
13 Organization and Work Design
14 Creativity and Innovation
15 Organizational Culture
16 Organizational Change, Development, and Learning
ADVANCED MODULES ON THE WWW
Part 5: MANAGING EMERGING COMPLEX PROCESSES
17W Stress and the Management of Stress
18W Career Planning and Development
19W Knowledge Management Processes
20W Managing Technology and Information Technology